The Ombudsman is a person that investigates citizen’s complaints against the government, or its functionaries. Another definition can be found here.

They are one that investigates complaints, as from consumers, reports findings, and assists in achieving fair settlement.

The Ombudsman for the City of Oelwein is Wallace A. Rundle. He can be reached by mail at:
Wallace A. Rundle
107 12th Avenue SE
Oelwein, Iowa 50662-2626

Telephone:
Home (319)283-5785
Cell (319)283-8089

E-Mail:
wrundle@mchsi.com